Service Level Agreements (SLAs) are one of the most important parts of any cloud service agreement, yet their importance can be poorly understood. In their most basic form SLAs are a single contract between two parties focusing on the type and quality of service provided to a client. Yet, how the contracts are developed, and what they contain can be overlooked.
Strong SLAs are paramount within healthcare — where capabilities such as data availability can mean the difference between life and death—and this whitepaper will present a comprehensive overview of what SLAs are, how they are created, and their importance to healthcare organizations.
Sameer Sule, Chief Information Security Officer
Rhapsody understands the importance of keeping data secure and is committed to providing secure, stable, reliable, and high-quality solutions for healthcare organizations.
Rhapsody Health Solutions Team
Semantic interoperability is key to building a strong foundation of usable healthcare data and can improve quality of care.
Natalie Sevcik, Director, Communications and Content
Congrats to all the HIMSS award winners who are making global healthcare safer, more efficient, more equitable, and better for all populations.
